Thank you for shopping with Tishastra! We’re excited to deliver quality fashion straight to your doorstep. Please read our shipping policy carefully before placing your order.
1. Order Processing Time
- All orders are processed within 2–4 business days after receiving full payment.
- Orders are not processed or shipped on Sundays or public holidays.
- Once processed, you will receive a confirmation email with tracking details.
2. Shipping Time & Delivery Estimates
- We currently ship only within India.
- Estimated delivery time: 5–10 business days after dispatch, depending on your location.
- Remote or rural areas may experience slightly longer delivery times.
3. Shipping Charges
- We offer free shipping on all prepaid orders across India.
- In some cases, shipping fees may apply for Cash on Delivery (COD) or express delivery, which will be clearly shown at checkout (if applicable).
4. Cash on Delivery (COD)
- COD may be available on select products and pin codes.
- Please ensure someone is available to receive the parcel and make payment in cash.
5. Delays and Exceptions
- Occasionally, deliveries may be delayed due to high demand, weather conditions, courier issues, or festivals.
- If your order is delayed beyond the estimated time, feel free to contact us at tishastra@gmail.com with your order number.
6. Incorrect Address or Failed Delivery
- Please ensure your shipping address, phone number, and pin code are correct when placing an order.
- If an order is returned to us due to incorrect address or failed delivery attempts, reshipping charges may apply.
7. Tracking Your Order
- Once your order is shipped, we will send you a tracking number via email or SMS.
- You can use this number to track the status of your parcel on the courier’s website.
8. Contact Us
For any questions or assistance regarding shipping, feel free to reach out:
We truly appreciate your trust and support as we grow. Thank you for choosing Tishastra!